Right Of Withdrawal
Cancellation Policy
Right of Cancellation
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods.
To exercise your right of withdrawal, you must inform us (Email: support@y2klove.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
(If you wish to cancel the contract, please fill out this form and send it back.)
To
Y2kLOVE, Am Felde 2, 22765 Hamburg, Germany, Email Address: contact@y2klove.de
I/we () hereby cancel the contract concluded by me/us () for the
Purchase of the following goods ()/provision of the following service ()
Ordered on () ____________ / received on () _________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if communicated on paper)
Date
(*) Delete as applicable.
Notes on Returning Goods Please return the goods as a prepaid parcel to the specified return address and keep the delivery receipt. Please avoid damaging or soiling the goods.